Medical / Dental Office Billing Clerk

• Train all new insurance follow-up employees on Institutional standards and guidelines.
• Works with existing insurance follow-up staff in reviewing work and improving performance as directed.
• Identifies opportunities for improvement of insurance follow-up workflows.
• Proactively works with management to implement improvements as appropriate.
• Assists insurance follow up teams with denial management as requested by Director.
• Performs all other duties as assigned.

• Detail-oriented for accurate billing/coding procedures and record keeping.
• Ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Monitor and prioritize important and complex projects concurrently.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
• Ability to effectively communicate orally and in writing to provide excellent customer service, to include writing and preparing memorandums, letters, and other official correspondence.

• High school diploma or GED is required
• Five years of related experience to include clinical experience is required.
• Dental insurance experience is required.

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