Product Specialist - Fluid Connectors
SunSource
- Northborough, MA
- Permanent
- Full-time
- Plan and coordinate weekly sales calls with fluid connector sales team to new/existing customers and target prospective customers.
- Plan and execute proposals focusing on providing solution for their fluid connector needs.
- Work with management to develop a sales plan with actionable tasks and goals reviewed monthly.
- Utilize CRM software to manage sales and account base activity across all connector products.
- Apply your knowledge as a product expert to help the sales team create and close new opportunities with customers.
- Work closely with inside sales and quality to provide exceptional customer service and meet all customer needs.
- Answer internal and external questions about products, prices, and quality, durability, and credit terms.
- Conduct product Lunch & Learns at customer sites with THG team and/or factory representatives.
- Learn and utilize all available company resources including inside sales, marketing, design/engineering, and management.
- Attend product and sales training, both local or at factory schools, and company meetings when required.
- Investigates and resolves customer complaints.
- Work with vendor representatives and business affiliates in meetings, joint sales calls, trade shows and networking.
- Actively promote other company division's products and services by creating cross-leads in CRM software.
- Perform other relevant duties as assigned.
- 5+ years technical field sales experience.
- Mechanical / Electrical / Industrial Engineer / technical degree or equivalent experience a plus.
- Training and/or education in hydraulic, pneumatic, and mechanical systems including technical experience with hoses, tube fittings, quick couplings, and instrumentation.
- Experience and proven ability to identify/select/specify proper components to fit customers' needs and specifications.
- Experience and proven ability to identify/select/convert competitive target accounts.
- Strong desire to expand product and systems knowledge to become more valuable to the company and customers.
- Above average computer experience with Microsoft Office, internet, various technical sizing and drawing programs, e-mail, smart phones and CRM utilization.
- Self-motivated, driven, a team player, strong communication skills and attention to details are a must.
- Valid Drivers License