Manager, New Business Operations
AAA Life Insurance Company
- Livonia, MI
- Permanent
- Full-time
- Manages the day-to-day activities of the New Business and Underwriting operations area.
- Has responsibility for functional areas of the operation to deliver on key objectives and performance goals.
- Communicates procedures and standards of performance expected of assigned staff, consistent with established guidelines. Assures that adequate resources are sought and available to accomplish current and planned goals.
- Plans and organizes short- and long-term activities of staff to achieve established goals, consistent with cost-effective measures.
- Implements new and enhanced procedures for application processing in partnership with upper leadership.
- Prepares analysis reports regarding the benefits and cost effectiveness of proposed procedures or systems.
- Provides and presents reports regarding department performance for senior leadership and develops action plans based on the analytics of those reports.
- Analyzes the operating results of assigned functions and develops innovative approaches to improve performance or resolve problems. Assures that standards are maintained consistent with cost-effective objectives.
- Must anticipate team needs and assure that they are handled prior to implementation of changes in procedures, products, technology, organization structure, performance measures and other important business adjustments.
- Able to write and follow detailed project plans and report on outcomes and issues on an ongoing basis.
- Works as a partner with internal and external sales teams to ensure that sales objectives are met.
- Interacts with internal audit and compliance to ensure that corporate guidelines and state regulations and assures that business controls are in place and executed consistently.
- Leads a variety of projects interacting with a variety of internal departments and external contacts.
- Interacts with a variety of vendors utilized by the company including reinsurers, lab vendors, paramedical firms, technology companies and a variety of other relationships utilized in the processing and underwriting of business.
- Bachelor’s degree or equivalent experience required.
- Life insurance experience required
- Minimum 5 years of progressive leadership experience.
- FLMI, ACS, CLU, FALU, AALU or some financial services industry coursework strongly preferred.
- 8 years’ experience as a life insurance underwriter
- Understanding of Life Company products and operations.
- Familiar with automated life insurance systems.
- Experience using Microsoft Office and internet applications.