Associate Sales Representative
Steris
- Oklahoma City, OK
- Permanent
- Full-time
- Assumes primary responsibility for assigned sales territory frequently as needed.
- Promotes supportive, quality customer relations by identifying internal customers, acknowledging customers promptly and using respectful, professional behavior.
- Maintains safe driving record.
- Delivers effective and uncompromising customer service in the territory and Region at all times.
- Coordinates all daily activities with the local Sales Team to ensure customers are always served effectively. When working in non-local (Regional) territories, effectively coordinates daily activities with the Regional Manager.
- Prepares service history reports, cost savings analysis and other relative reports and reviews with peers on monthly, quarterly and/or annual basis as determined by management
- Coordinates & conducts preventative maintenance services for customers with local Sales Team.
- Coordinates & updates process improvement programs for select customers within assigned territory.
- Coordinates all site visits and workshops for customer attendance and technical staff.
- Facilitates and maintains all territory billing functions including billing submissions, unbilled revenue and uncollected revenue.
- Observes staff in "Care and Handling Procedure" and initiates recommendations to minimize frequency and severity of damaged equipment.
- Maintains positive impression of IMS by observing hospital vendor policies (including dress codes).
- Participates in OR specific training on a regular basis.
- Minimum Bachelor's degree required
- Minimum 1 year sales experience required
- Demonstrated knowledge of software (Word, Excel, PowerPoint, CRM)
- Required to work non-standard hours that can vary to meet Customer needs (weekends, evening)
- Valid driver's license with acceptable driving record
- Must be able to be compliant with hospital/customer credentialing requirements
- Customer focused - ability to communicate with customers, understand their needs, meet their objectives and resolve any issues or problems (conflict mgmt. skills)
- Ability to collaborate with colleagues to identify customer needs
- Excellent attention to detail
- Self-motivated; ability to work with little to no supervision
- Adaptable - ability to be flexible in schedule and meet customer demands
- Able to work for long periods and in fast-paced environment
- Highly organized with the ability to prioritize workloads
- Able to make decisions with little to no supervision
- Able to comply with company values demonstrating Customer focus, integrity, teamwork, professionalism and accountability