General Manager (Hollywood Casino Amphitheatre)
- Maryland Heights, MO
- Permanent
- Full-time
- Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.
- Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
- Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
- Maintaining strong, collaborative working relationships with the client and business partners.
- Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
- Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
- Overseeing monthly inventory for all departments.
- Verifying, preparing and submitting reports/monthly projections as required.
- Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.
- Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
- Performing additional related duties, tasks and responsibilities as required.
- The ideal candidate will have a Bachelor's degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.
- Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Previous P&L accountability and/or contract-managed service experience preferred.
- Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
- Experience working in a high volume catering capacity preferred
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
- Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
- Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.