Baker Roofing Company – Operations ManagerWe are seeking an experienced Commercial Roofing Service Department Head to join our winning team. You would lead an entire service operations department for a BRC branch. Baker Roofing invests in our employees by empowering success through a competitive bonus plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture.Apply today if this sounds like the opportunity you have been looking for!SummaryOperations Manger is responsible for overall results of the department including safety, quality control, profitability, and customer satisfaction for commercial and industrial service work.RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.Minimum Qualifications
Education: High School graduate / College preferred
Years of Experience: 10 Years minimum experience in the roofing industry
Certifications: 30 Hour OSHA Construction card, First Aid/CPR/Bloodborne pathogen training
Knowledge, Skills, and Abilities
Computer – Experienced with Microsoft Outlook, Word, Excel and scheduling
Excellent writing skills
Exceptional organizations skills
High degree of self-confidence
Motivated and professional
Must speak English fluently and Spanish is a plus
Extensive knowledge of roofing which includes – BUR, shingles, tile, single-ply, metal, waterproofing techniques and products, working knowledge of trusses, light weight concrete deck systems, and AC work that is closely related to roofing
Essential Functions
Provide safe working environment for BRC crews, subcontractors, and others
Maintain and improve quality control
Motivate / direct office and field employees assigned to department including interviewing, hiring, training and promoting employee growth
Coordinate sales effort with salesman and provide necessary support for success of team
Oversee setup, processing, and invoicing work orders
Review aging report and resolve any issues
Promote continual growth of department at the rate determined each quarter by General Manager
Continual improvement of quality control and customer satisfaction
Coordination with Department Heads and Service Managers located at other branches
Physical Demands
Requires standing up for long periods of time
Requires use of ladders, scaffolds, and stairways
Requires ability to climb, lift, balance, walk, and handle materials
Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing
Requires seeing details at close range
Requires repetitive movement, bending or twisting, kneeling, crouching, stooping or crawling
Requires ability to stand, walk, lift, and carry items weighing 50 pounds regularly
Work Environment
Requires working in extremely bright or inadequate lighting conditions, in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures, including exposure to sounds and noise levels that are distracting or uncomfortable
Includes exposure to contaminants, hazardous material, or equipment
Mistakes are not easily correctable and have serious consequences, therefore Safety procedures need to be followed
Requires exposure to minor burns, cuts, bites, or stings
Requires exposure to high places or dangerous conditions
Disclaimer:The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com.EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
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