
RN Case Manager- Case Management
- Melbourne, FL
- Permanent
- Full-time
- Identifies at-risk populations using approved screening tool and following established referral processes for safe transition to next level care to prevent readmission.
- Practices autonomously, consistent with evidence-based standards.
- Serves as a case management resource expert for compliance with Medicare IM letter, 3008, 1823 PASSR, and DCF mandatory legal reporting, etc.
- Works with the Utilization Department, Physician Advisors, Hospitalists, Emergency and other physicians to ensure appropriate, cost-effective care with the best patient outcomes.
- Proactively identifies and either resolves or escalates delays and obstacles to discharge.
- Identifies reimbursement factors influencing choice of post-hospital providers and obtains authorizations as required, either directly or in collaboration with the payer’s case manager.
- Evaluates overall patient daily plan for effectiveness and involves patient and family in formulating plan goals.
- Works collaboratively and maintains active communication with physicians, nursing, physician advisor, and other members of the interdisciplinary care team to effect timely, appropriate patient resource management and patient transition.
- Demonstrates professional accountability through supporting patient’s rights, informed consents and advanced directives.
- Initiates appropriate referrals to ethics committee, clinical social worker, risk management or legal services as appropriate.
- Education: Associate Degree in Nursing
- Licensure: Current, valid State of Florida RN license or endorsement.
- Certification: Current American Heart Association Basic Life Support Healthcare Provider Completion Card upon hire and maintained.
- Work Experience: At least three (3) years of clinical experience in an acute care hospital.
- Knowledge/Skills/Abilities:
- Strong analytical, data management and computer skills.
- Excellent interpersonal communication and negotiation skills.
- Demonstrated critical thinking in resolving or escalating barriers.
- Ability to work autonomously and prioritize multiple tasks and role components.
- Ability to exercise sound judgment in interactions with physicians, payers, patients and their families.
- Flexibility to meet needs in sometimes high demand and stressful situations.
- Education: BSN or Bachelor’s Degree in related field.
- Certification: CCM or ACM.
- Work Experience: Case Management experience in a acute care hospital.
- Knowledge/Skills/Abilities:
- Knowledge of care transitions, utilization management, case management, performance improvement and managed care reimbursement.
- Comprehensive knowledge of continuum-of-care post-acute community resources.
- Majority of time involves sitting or standing; occasional walking, bending, stooping.
- Long periods of computer time or at workstation.
- Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
- May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
- Communicating with others to exchange information.
- Visual acuity and hand-eye coordination to perform tasks.
- Workspace may vary from open to confined.
- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.