General Manager

ARK Hospitality

  • Crestview, FL
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
The General Manager (GM) is primarily responsible for overseeing all aspects of the hotel in accordance with our vision and mission statement, and core values. The General Manager’s responsibilities include the maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, we’re looking for a self-starter and understands the position requires 24-hour availability.Responsibilities:
  • Conduct daily check-ins with department teams and lead training meetings to uphold service standards.
  • Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.
  • Oversee budgets, maximize revenue, and manage financial records to achieve financial goals.
  • Be present on property during shift changes to communicate priorities and support the team.
  • Handle guest complaints and queries, promoting exceptional customer service.
Qualifications:
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • 1 -3 years of previous experience as a hotel manager, assistant manager, or department manager preferred.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or GED required; advanced education in hospitality preferred.
  • Physical ability to lift and move up to 25 pounds occasionally.
About Company:
At ARK, our vision is to positively impact and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get onboard with all things ARK!

ARK Hospitality