
Nail Technician
Garden of the Gods Resort & Club
- Colorado Springs, CO
- Permanent
- Part-time
- Provides services associated with his/her licensed occupation as a Nail Technician.
- Greets and welcomes members and guests to the Spa.
- Communicates clearly with members/guests and Spa staff to achieve desired results.
- Assist members and guests with questions regarding either the Spa and/or the Resort.
- Provides exemplary manicures and pedicures to each member and guest.
- Performs all assigned/scheduled services and tasks using provided protocols and timeliness. Completes each service in a designated time.
- Performs all support tasks associated with providing services assigned (set-ups and break down of treatment rooms, stocking and inventory of supplies, stocking and removal of linen, etc.).
- Assists in the overall smooth operation of the Spa by maintaining orderliness and cleanliness of the workplace and facilitating communication with coworkers.
- Contributes to events or promotions, as needed.
- Deliver "I Am Proud" service standards and department-specific signature touch points.
- Establish cross-departmental channels of communication among teammates that are consistent and complete.
- Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
- Provide extraordinary service that is "Enriching by Nature."
- Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
- Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
- Be empowered to make things go right if they go wrong.
- Give the guest/member a fond farewell.
- Address feedback by utilizing the LEARN Model.
- Demonstrate a professional appearance and be attentive to what matters most.
- Comply with company policies and procedures.
- Observe and adhere to safety guidelines.
- Perform other duties as assigned.
- Interface positively with other departments, offering assistance when needed.
- Displays care in use of equipment and maintains an organized and professional work environment.
- Daily - Communicate with Spa Concierge and Spa Management daily
- Weekly - Spa and Salon Management
- Occasionally - Participate in one-on-one coaching sessions.