Senior Director of Emergency Services Centralus Health System
- Ithaca, NY
- $145,000-180,000 per year
- Permanent
- Full-time
- Strong leadership, critical thinking, and change management skills.
- Provide system-level leadership and strategic direction for emergency departments across all facilities.
- Develop and implement initiatives that align emergency services with overall organizational objectives and strategic plan.
- Foster a culture of excellence, collaboration, safety, and continuous improvement.
- Act as liaison between emergency departments and executive leadership, clinical departments, EMS, and community stakeholders.
- Exceptional interpersonal and communication skills.
- Ensure effective communication of strategic priorities, operational updates, and performance outcomes.
- Proven ability to analyze data, lead performance improvement initiatives, and drive results.
- Standardize clinical protocols, workflows, and performance metrics across all ED locations.
- Ensure optimal staffing models and scheduling to meet patient volume and acuity.
- Monitor department performance using KPIs such as wait times, LWBS (left without being seen), patient satisfaction, and throughput.
- Ensure compliance with federal, state, and local regulatory standards, including EMTALA and Joint Commission requirements.
- Lead quality improvement initiatives aimed at reducing errors, enhancing safety, and improving clinical outcomes.
- Mentor and support ED managers, nurse leaders, and frontline staff.
- Promote professional development, succession planning, and staff retention initiatives.
- Oversee and facilitate recruitment, orientation, and evaluation of key ED personnel.
- Proficiency in EHR systems and operational analytics tools.
- Develop and manage annual budgets for emergency departments across the system.
- Monitor expenses, revenue, and financial performance, implementing cost-containment strategies where appropriate.
- Analyze productivity, staffing, and technology utilization to support fiscally responsible care delivery.
- Promotes systems thinking, team building, mentorship, planning, & transformation. Sets a clear vision inspiring others to follow and implements effective project management skill.
- Demonstrates personal & professional accountability, career planning, ethics, & advocacy.
- Serves as a mentor and role model to divisional leadership team.
- Keeps emotions from interfering with responding effectively to customer relationships.
- Influences behaviors, promotes diversity & develops community and a positive culture.
- Master's degree in Nursing, Healthcare Administration, Business Administration, or related field required.
- RN License in State of New York
- 8-10 years of acute care hospital experience
- Minimum of 5 years of progressive leadership experience in emergency nursing
- Experience with Epic HER
- Experience overseeing multiple facilities or leading large-scale healthcare operations preferred
- Frequent travel between Centralus Health sites required
- This position requires frequent standing and walking. Routine office job. Requires light, moderate, or considerable physical effort.
- May require frequent lifting of light weight material and infrequent lifting or moving of heavy weight material.
- Strong leadership, critical thinking, and change management skills.
- Provide system-level leadership and strategic direction for emergency departments across all facilities.
- Develop and implement initiatives that align emergency services with overall organizational objectives and strategic plan.
- Foster a culture of excellence, collaboration, safety, and continuous improvement.
- Act as liaison between emergency departments and executive leadership, clinical departments, EMS, and community stakeholders.
- Exceptional interpersonal and communication skills.
- Ensure effective communication of strategic priorities, operational updates, and performance outcomes.
- Proven ability to analyze data, lead performance improvement initiatives, and drive results.
- Standardize clinical protocols, workflows, and performance metrics across all ED locations.
- Ensure optimal staffing models and scheduling to meet patient volume and acuity.
- Monitor department performance using KPIs such as wait times, LWBS (left without being seen), patient satisfaction, and throughput.
- Ensure compliance with federal, state, and local regulatory standards, including EMTALA and Joint Commission requirements.
- Lead quality improvement initiatives aimed at reducing errors, enhancing safety, and improving clinical outcomes.
- Mentor and support ED managers, nurse leaders, and frontline staff.
- Promote professional development, succession planning, and staff retention initiatives.
- Oversee and facilitate recruitment, orientation, and evaluation of key ED personnel.
- Proficiency in EHR systems and operational analytics tools.
- Develop and manage annual budgets for emergency departments across the system.
- Monitor expenses, revenue, and financial performance, implementing cost-containment strategies where appropriate.
- Analyze productivity, staffing, and technology utilization to support fiscally responsible care delivery.
- Promotes systems thinking, team building, mentorship, planning, & transformation. Sets a clear vision inspiring others to follow and implements effective project management skill.
- Demonstrates personal & professional accountability, career planning, ethics, & advocacy.
- Serves as a mentor and role model to divisional leadership team.
- Keeps emotions from interfering with responding effectively to customer relationships.
- Influences behaviors, promotes diversity & develops community and a positive culture.
- Master's degree in Nursing, Healthcare Administration, Business Administration, or related field required.
- RN License in State of New York
- 8-10 years of acute care hospital experience
- Minimum of 5 years of progressive leadership experience in emergency nursing
- Experience with Epic HER
- Experience overseeing multiple facilities or leading large-scale healthcare operations preferred
- Frequent travel between Centralus Health sites required
- This position requires frequent standing and walking. Routine office job. Requires light, moderate, or considerable physical effort.
- May require frequent lifting of light weight material and infrequent lifting or moving of heavy weight material.