Process Engineer II - Technical Services Organization (TSO)
- New Orleans, LA
- Permanent
- Full-time
- Willingness to travel up to 20%
- Willingness to work off shift (including nights, weekends, and/or holidays) and flow to the work as needed
- Understands fundamentals of coffee drying, roasting, and grinding and can apply knowledge to troubleshooting and operational improvements
- Develops and implements engineering designs specific to coffee processing (drying, roasting, grinding, transport) that will improve efficiencies, increase capacity, and reduce costs
- Leads projects and initiatives while building consensus across functions as project team leader
- May act as a Technical Readiness Leader for new product initiatives
- Applies knowledge of coffee processing equipment to new initiatives and to equipment changes
- Writes and secures approval to test plans required for initiatives and other improvements; executes plans; reports on results
- Develops project plans that define scope, schedule, budget, business impact, and risks; executes plans to identify obstacles; gains alignment and brings issues to resolution
- Technical member of multiple project teams with responsibility for final performance of project
- Develops plans for or supports vendor acceptance testing and for on-site commissioning, qualification, and verification of equipment; leads VAT’s and startups
- Applies logic in problem-solving and analysis of alternatives to assess the financial and operational impact of business initiatives; assesses critical information to make effective decisions or recommendations
- Leads investigation, testing, and validation of new technologies
- Develops consensus agreement amongst the project teams, research and development, quality, engineering leadership, operations, and plant leadership
- Builds technical skills for the technology within Engineering & TSO and the broader Operations team
- Creates and applies technical standards across equipment categories
- May manage interns
- Bachelor’s degree in Engineering or Food Science
- 2+ years of Engineering, Operations, R&D and/or TSO experience
- Demonstrated ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions
- Demonstrated ability to lead work effectively and independently given basic coaching and guidance
- Ability to work effectively with individuals and teams across the organization
- Ability to communicate clearly and effectively
- Willingness to travel on average 20% of the time
- Prior manufacturing operational experience
- Data driven and strong analysis skills
- Capital project and/or start up management experience
- Fundamental understanding of food science / ingredient chemistry
- Experience developing and executing CQV plans and qualifying ingredients / recipes / processes
- Proficient with Prodika and TraceGains
- Proficient with JMP, Excel, or other data analysis tools
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