Accounts Receivable Specialist
Bethany Medical
- High Point, NC
- Permanent
- Full-time
· Manages phone calls from patients regarding insurance issues and ensures patient satisfaction.
· Communicates unresolved and recurrent insurance processing problems with the Billing Team Leaders.
· Assists Billing Team Leaders in identifying areas of needed provider/staff education.
· Responsible for posting non-payment explanations of benefits, notating denials in billing office notes/tickler files, and transferring invoices accordingly.
· Works collection tickler/aging report weekly to maintain insurance receivables in a current status.
· Attend/conduct scheduled meetings with administration to discuss accounts receivable and provide ideas and solutions to improve collections
· Performs other duties as required.Charge Entry Duties:· Post charges in Allscripts PM from Provider encounter forms and automated import within the instructed time
· Post charges in Allscripts PM for hospital charges turned in by Providers upon receipt
· Daily encounter forms, hospital and home health charge verification, and tracking
· Apply posted copay money to the correct date of service.Payment Specialist Duties:· Processes daily deposits and electronic fund transfers.
· Posts payments to accounts within the instructed time limit.
· Monitors electronic remittances for any payments not received.
· Monitors overpayments and underpayments and forwards explanations of benefits to the Billing Manager.
· Scans all insurance explanations of benefits as needed.
· Distributes Billing Department mail as needed.
· Performs other duties as assigned.Additional Skills:· Ability to read and interpret insurance documents, operating and maintenance instructions, procedure manuals, etc.
· Ability to draft routine reports and correspondence.
· Ability to speak effectively before groups of customers or employees of the organization
· Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.Knowledge, Skills, and Abilities:· Associate degree preferred.
· 3+ years of professional experience in Medical Billing, preferably in an outpatient clinical setting.
· Working knowledge of Allscripts PM and EMR.
· Effective communication skills; verbal and written.
· Ability to communicate clearly and effectively with a diverse client population.
· Professional aptitude, presentation, and demeanor.
· Competency with Microsoft Office suite (Word and Excel).Competitive Benefit Package Includes:
- Competitive Hourly Pay
- Generous PTO
- Medical/Dental/Vision
- 401K
- And more!