
CDL Shuttle Driver - Winter Season
- Fort Collins, CO
- Permanent
- Full-time
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.Perks & Benefits:
- Free season pass to Winter Park and all Alterra Resorts
- Discounted friends & family tickets
- Medical, dental, vision, life, paid parental leave and more for eligible employees
- 401(k) plan with 100% company match - up to 4%
- Mental health resources for all employees
- Food & beverage and retail discounts
- Onsite employee childcare based on availability
- Discounted equipment rentals, pro-deals, and more
- Shuttles guests around Winter Park Resort in a safe and friendly manner
- Greets guests upon arrival and addresses guest concerns
- Must be knowledgeable about the ski area, community, activities, directions, dinner recommendations, etc...
- Maintains the vehicle including: vacuum & cleaning interior, removes trash at the end of every shift, wash & fuel vehicle, checks fluid levels and alerts management when vehicle needs service
- Abides by the dress code, policies, and procedures maintained by Winter Park Resort
- Is responsible for the best possible service to the guest, while maintaining a safe environment for both guests and employees
- Other duties as assigned, including: assisting other departments, special projects, and miscellaneous duties
- Assist guests and employees with directions and information in a friendly, professional manner. Effectively handle first-line conflicts and problems.
- Operate resort vehicles.
- Assist grounds crew with general duties, snow removal, and sanding duties around assigned work area.
- Pick up litter and remove trash in parking lots, skier drop off, and transportation circle.
- Control special event and VIP parking areas during special events.
- Assist local police or sheriff's office, security, and/or ski patrol with emergency evacuation and accident response.
- Perform other duties as assigned.
- Must have valid Colorado commercial driver's license (required) and be insurable by the company's auto insurance carrier (Class A/B with Passenger Endorsement).
- Ability to pass a driving background check
- Must be 18 years of age
- High school diploma or GED desirable
- Experience in shuttle driving or hospitality desirable
- Must possess strong communication skills with the ability to interact in a positive manner with guests and employees
- Must be able to handle complaints and difficult customers in a polite and professional manner
- Must be able to sit in a bus for most of the day, with minimal breaks
- Ability to perform multiple tasks simultaneously
- Ability to read and comprehend instructions in a variety of forms including written, oral, and diagram
- Is honest and has the highest integrity
- Follows established policies and procedures
- Can handle fast paced, potentially high-pressure environment
- Responds promptly to customer needs and solicits customer feedback for improvement
- Outgoing & Friendly
- Capable of sitting for long periods of time
- Most of workday will be spent in a heated shuttle driving guest around base area.
- Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
- Hazardous Materials/Noise: The noise level in the workplace is usually moderate.