Patient Registration Specialist II
Ann & Robert Lurie Children's Hospital of Chicago
- Chicago, IL
- $19.50-30.23 per hour
- Permanent
- Full-time
2. Excellent communication/listening skills.
3. Customer centric approach to engaging with patients and families.
4. Ability to make quick accurate decisions on a daily basis.
5. Ability to handle stressful situations.
6. Proficient computer skills and aptitude.
7. Problem solving ability and able to handle multiple priorities.
8. FEMA certification required after hire (ED ONLY).
9. Minimum one year experience in pre-certification, registration, hospital, clinics, or physician office environment preferred.Job Duties:1. Serves as a resource person and role model for registration staff.
2. Handles escalated situations and interactions requiring expert knowledge.
3. Helps with the coaching of staff.
4. Participates in testing of new workflows and or operational changes.
5. Becomes the System Management Expert in workflows and daily operations.
6. Participates in interviewing and selection of new staff.
7. Maintains current knowledge of insurance requirements, benefit provisions and pre-certification Requirements. Participates in quality improvement.
8. Promotes a cooperative team atmosphere both intra-department as well as inter-department in order to provide the best service to our patients/families.Education High School Diploma/GED (Required)Pay Range $19.50-$30.23 HourlyAt Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following to learn more about our benefits.Benefit StatementFor full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:Medical, dental and vision insuranceEmployer paid group term life and disabilityEmployer contribution toward Health Savings AccountFlexible Spending AccountsPaid Time Off (PTO), Paid Holidays and Paid Parental Leave403(b) with a 5% employer matchVarious voluntary benefits:Supplemental Life, AD&D and DisabilityCritical Illness, Accident and Hospital Indemnity coverageTuition assistanceStudent loan servicing and supportAdoption benefitsBackup Childcare and EldercareEmployee Assistance Program, and other specialized behavioral health services and resources for employees and family membersDiscount on services at Lurie Children’s facilitiesDiscount purchasing programThere’s a Place for You with UsAt Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.Support email: