
Repair Services Associate, I
- Buffalo Grove, IL
- $17.50 per hour
- Permanent
- Full-time
Responsibilities:
- Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
- Records work performed in the form of symptom codes and parts replacement reasons.
- Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards.
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
- Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.
- Learns policies and procedures, and applies them to routine activities.
- Complies with all required safety practices and regulations.
- Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.)
- High School diploma or equivalent/ or previous relevant work experience
- Able to work in a team environment
- Good communication and interpersonal skills
- Able to follow and understand work instructions
- Common hand tools
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.