Assistant General Manager - Denver

Call Your Mother Deli

Denver, CO
Permanent
Full-time

1 month ago
Apply easily

At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.We’re hiring an Assistant General Manager in Denver!The Assistant General Manager oversees kitchen operations, front of house service, the continued development and growth of your team, and the overall profitability of your shop. The AGM is always guest-, food-, and team-focused, while being a quick thinker, a problem-solver, a skilled communicator, and a motivator. As an AGM, you will work directly with the General Manager and kitchen supervisors to ensure important responsibilities are completed and all team members are held accountable for their performance and product output through our CYM Values (“VIBES”). You will lead all team members and keep the shops buzzing – having fun while creating an incredible dining experience for our guests.The AGM is responsible for overseeing all aspects of operations at their location during their shifts, and is the acting manager when the General Manager is not present. The AGM works directly with the General Manager to ensure daily tasks are completed and team members are fully prepared for their shifts. This role will lay the groundwork for a future General Manager. You will lead our FOH team and keep the shops buzzing – having fun while creating a great dining experience for guests.A day in the life of an AGM at CYM:

Oversee daily operations of your restaurant -- from preparing the shop to open, executing service, to closing; all at the highest level
Proactively solving any problems that arise and always taking initiative to keep the restaurant running at its best, most efficient capacity
Manage and lead FOH and kitchen supervisors (if applicable) and team members to ensure the best service is provided to our guests with CYM VIBES in mind
Work with fellow your General Manager and other leads to create a positive, efficient work environment for the whole team
Supporting Call Your Mother’s high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools
Assist in managing maintenance and upkeep of all equipment and the shop’s surroundings -- trash pick ups, linens, deep cleaning and/or storage organization
Continued focus on all food safety standards and commitment to shop safety
Assist in overseeing food and beverage management, including inventory, ordering, and budget with regard to food, beverage and labor goals
Assist with recruiting, hiring, training, and conducting performance evaluation of team members
Assist with scheduling so that each shift and position is covered at its best ability. If there is an issue (call-outs, emergency), the AGM would have left the team with the resources need to complete the shift to the highest CYM standard the manager is on-call to solve it in the best interest of the shop
Working in the shop 5 days a week (at least one of which is a Saturday or a Sunday)

As a CYM team member, you’ll make an impact by:

Creating extraordinary moments for guests
Contributing to our business with your ideas and feedback
Supporting and lifting up our communities and neighborhoods
Mentoring and developing your staff
Being yourself and making genuine relationships with other team members and guests

You’ll be a great addition to the CYM team if you:

Have 1-2 years experience in a restaurant management role
Have a basic understanding of: P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
Have ServeSafe Manager’s Food Safety Certification
Can coordinate multiple tasks such as food and labor cost while maintaining required standards of operation in daily shop activities
Are hospitality-oriented and hold a passion for the guest experience
Believe in a hands-on managing style and be willing to lead by example
Take initiative, you’re proactive, and can think of the big picture
Have high-energy, positive can-do attitude that thrives in fast-paced environment
Treat others with kindness and respect
Are a team player and always willing to help others
Work calmly and effectively under pressure; seek to solve problems
Communicate clearly and efficiently; Proven coaching and leadership skills for a diverse staff
Can work flexible shifts and schedules, inclusive of weekends and holidays.

You’ll love working at CYM because:

Competitive base salary: $60,000 and a 10% bonus opportunity
Exciting opportunities for growth and development! With CYM’s continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career.
Great people, real support, and incredible VIBES. We’re focused on a positive, people-first culture where everyone feels they belong and they’re supported. You’ll find a team that’s welcoming, celebrates wins together, and most importantly, keeps things fun every day!
Great benefits (our team agrees!) Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more.

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.Powered by JazzHR

Call Your Mother Deli