Supervisor Laboratory
- West Branch, MI
- Permanent
- Full-time
Responsibilities(20%)*Coaches, counsels, trains and develops assigned staff. Conducts team meetings, ensures effective utilization of laboratory computer system and ensures safe laboratory practices. Organizes and promotes daily huddles among assigned staff.(40%)*Communicates quality metrics and performance. Reviews cumulative quality control statistics and performance on proficiency surveys. Prepares for inspections and upholding regulatory requirements. Collaborates with laboratory managers and staff to develop or modify procedures. Evaluates processes to optimize workflow. Engages in problem solving and collaborates with laboratory team on improvement efforts. Bridges communication between the processing and testing areas.(20%)*Accountable for HR issues including coaching, counseling of employees, adherence to policies and procedures, education of staff on customer service skills to maintain consistency and high level of motivation. Completes JPR's on the team within areas of responsibility. Applies knowledge of schedules, time clock and pay management. Participates in applicant screening and new employee hiring. Supervise, coordinate and participate in work activities for entire department.(20%)*Responsible for communications in the lab by keeping staff informed of changes and ensuring all areas of responsibility are functioning with same guidelines and processes.OTHER DUTIES AND RESPONSIBILITIES:
- Assists to establish policies and processes for the department and assures all policies, processes, procedures, and instructions are documented and communicated.
- MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
- Required to participate in further learning opportunities offered by MyMichigan Health.
- Ensures that all personnel understand documents, instructions, duties and responsibilities.
- Provides personnel with the appropriate authority and resources to carry out duties.
- Develops goals and objectives for personnel to assure continued growth, improvement and motivation.
- Supervises, coordinates and participates in work activities for assigned staff.
- Participates, coordinates, and leads system initiatives.
- Ensures action plans will achieve goals.
- For High complexity tests, this position may serve as a General supervisor ( CLIA definition) and for moderately complexity testing may serve as a Technical Consultant (TC) defined in laboratory policy, to ensure: Remedial actions are taken when test systems deviate from the laboratory/ s established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and annual personnel performance evaluations and documentation of testing personnel performance competency.
- Must hold and maintain an active, national MT/MLS certification within 12 months of hire. It is preferred the first attempt occurs within 3 months of hire. Alternative national laboratory science certification may be accepted in place of ASCP certification for employees hired to MyMichigan prior to 1/1/2025 or hired to an acquired facility prior to integration date.
- Non-certified employees must actively pursue an acceptable route to ASCP Certification and will be provided an appropriate amount of time to become certified. The amount of time offered is directed by the ASCP Board of Certification (BOC) route options and will vary by employee
Other InformationEXPERIENCE, TRAINING, AND SKILLS:
- Two (2) to four (4) years’ experience in a clinical laboratory or equivalent working experience within specific area of expertise required.
- Leadership skills needed to effectively direct a group.
- Basic computer skills and knowledge.
- Knowledge of basic marketing techniques and financial analysis.
- Written and interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
- Must follow MyMichigan Health blood borne pathogen and TB testing as required.
- Mandatory Occupational Safety and Health Administration (OSHA)training must also be completed annually according to the Exposure Control Plan.
- Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
- Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
- Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
- Overall vision and hearing is necessary with or without assisted device(s).
- Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
- Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
- Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
- Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
- Physical Demand Level: Light. Must be able to occasionally (0-33%of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.