Customer Relations Representative - State Farm Agent Team Member
- Greenville, NC
- $40,000-60,000 per year
- Permanent
- Full-time
- Simple IRA
- Licensing paid by agency
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Health insurance
- Paid time off
As a Customer Relations Representative for Polly Piland State Farm Agent Team Member in Greenville NC, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include
- Engaging with customers through various channels, including phone, email, and chat.
- Providing friendly and efficient assistance with policy inquiries, updates, and claims.
- Utilizing digital tools and platforms to connect with a younger demographic.
- Collaborating with a dynamic team to ensure timely and effective issue resolution.
- Proactively identifying opportunities to enhance customer satisfaction.
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer