Delivery Operations Coordinator

Ashley | The Wellsville Group

  • Batavia, NY
  • Permanent
  • Full-time
  • 2 days ago
Ready to keep deliveries humming and customers smiling? Our Batavia, NY team is seeking a Delivery Operations Coordinator to master scheduling and deliver five-star guest experiences. If you're organized, a communication whiz, and love a fast-paced vibe, this hybrid role is your shot to shine at Ashley The Wellsville Group!What You'll Do:
  • Own the inbox-keep emails tidy and responses lightning-fast.
  • Ace delivery scheduling, confirming details and guiding guests with crystal-clear communication.
  • Connect with customers daily to lock in deliveries and keep them thrilled.
  • Smash KPIs for scheduling, efficiency, and guest happiness.
  • Track deliveries, manage route changes, and solve issues-often in one call.
  • Team up with delivery crews and leadership to keep operations seamless.
  • Live our Vision, Mission, and Values, making every moment count.
Who You Are:
  • A multitasking pro who stays sharp in a bustling environment.
  • A communication ace with a warm, professional phone presence.
  • Tech-savvy, with strong Microsoft Office and typing skills.
  • Detail-obsessed, with killer organizational and time management chops.
  • Customer service experience is a bonus, but your drive is the star.
  • High school diploma or GED-check!
  • Able to sit for up to 4 hours in an office setting.
Location & Schedule:Your home base is our dynamic Batavia, NY office, with a hybrid setup-work remotely most days but expect one in-office day per week (plus occasional extra days as needed). Hours are Monday-Friday, 8:00 AM-4:30 PM, with rotating Saturdays.Why You'll Love Ashley The Wellsville Group:
  • Competitive Pay
  • Hybrid Flexibility: Mostly remote with one office day a week, balancing work and life.
  • Team Energy: Join a crew that's exciting, impactful, and fresh (our team's words!), where your work drives customer wins.
  • Growth Path: Start here, grow big-we promote from within.
  • Perks Galore: Health, dental, vision, 401(k), PTO, and awesome employee discounts on stylish home furnishings.
Ready to Deliver Five-Star Wins?If you're pumped to streamline deliveries, wow customers, and join our Batavia team, apply today!Compensation details: 17 Yearly SalaryPId7fb864e5fba-1548

Ashley | The Wellsville Group