Director of Resident Services (RN) - Belle Harbour

• Supervises Memory Care and/or Assisted Living programs in accordance with community policies and procedures and applicable state regulations.
• Directs the hiring and assignment of duties of licensed and non-licensed staff.
• Evaluates department staff work performance.
• Directs continuing education in-service program for department and facility staff.
• Evaluates resident requirements prior to and upon admission to determine level of care needed.
• Continuously evaluates residents’ needs on an ongoing basis.
• Coordinates care program with resident’s physicians, consultants, and other facility departments to ensure resident assistance needs are met.
• Periodically visits residents to ensure maximum care and to assess needs for level of assistance changes.
• Ensures availability of supplies and equipment related to Resident Assistance program.
• Supervises orientation of Resident Service Department staff.
• Reviews all accident and incident reports filed by nursing personnel and reports them to administrator.
• Works with management maintaining PRD and budget cost containment with regard to wages.
• Works closely with Executive Director regarding community policies, personnel issues, resident issues, community relationships, and during inspections.
• Oversee the medication room, tracking and inventory of medication, and ordering / destroying medication as needed.
• If needed, works the floor as a licensed nurse or resident aide/caregiver.
• Participate in interviewing, training, coaching, appreciating, and disciplining subordinates to deliver exceptional quality of life programs.
• Leads by example – follows the Koelsch Communities Core Values, Quality Standards, and Common Purpose.
• Other duties as assigned.

• Must possess an upbeat, positive, flexible, and enthusiastic personality and be congenial with fellow employees, residents, and the public at large.
• Must be an honest and dependable individual.
• Must be willing to be active during entire work shift.
• Previous experience in a supervisory position (Geriatrics preferred).
• Excellent supervisory and communication skills.
• Must be a mature individual. Must possess the ability to multi-task in a fast-paced environment and perform a variety of tasks, often changing assignments on short notice.
• Must have strong organizational skills, as well as the ability to prioritize and meet deadlines.
• Must be detail and team work oriented.
• Must be able to effectively communicate verbally and in writing in standard English and use own judgment and initiative in daily activities.
• Must be drug-free and submit to urinalysis drug screening upon hire and routinely.
• Must be able to pass a criminal background check upon hire and as required by state regulations.
• Must have ability to gain CPR/ First-Aid certification as needed in accordance with company policy and applicable state rules and regulations.
• The employee shall be responsible for maintaining the integrity of Koelsch Communities.

• Current license to practice professional nursing in residing state.
• Passed an approved food handler’s or ServSafe course as required by County, State and/or Community policy.

• This role directly oversees the resident services department and reports directly to the Executive Director and indirectly to the Regional Director of Nursing.

• Professional business wear abiding by the Community dress code policy.

• This role is provided a cell phone and laptop for work use.
• Carry / wear earpiece and handheld radio and respond appropriately to calls as needed.

The Park at Belle Harbour