Lead Care Professional

• Demonstrate the core value of We Care Senior Care, Inc (d.b.a. an independently owned and operated Home Instead® franchise.)

• Our core value is Love (v). We demonstrate Love (v) through the 8 attributes of Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment.
• Advise clients, families, and other health care providers regarding things such as home safety, gait, transfers, medication, personal cares, nutrition, cognition, and social needs.
• Perform quality assurance activities such as client & Care Professional introductions, care assessments, and quality visits.
• Teach/Re-educate Care Professionals about company policies and help develop/maintain the skills of Care Professionals.
• Assist with roll out of new initiatives that impact Care Professionals and Clients
• Listen and problem solve Care Professional and client questions and concerns; respond timely, and relay to supervisor.
• Demonstrate high accountability and leadership skills, maintain, and encourage a positive work environment.
• Demonstrate accurate understanding of company policies and consistently uphold them.
• Demonstrates adaptability, sound judgment, handles difficult situations in a tactful manner.
• Contribute to a positive living environment to enhance a client’s quality of life.
• Document daily activities and report any significant changes in a client’s needs or living conditions.
• Maintain regular communication with supervisor and franchise office staff
• Provide Companionship & Home Helper services which could include:

• Companionship and conversation
• Providing stabilization and assistance with walking
• Preparing meals and cleaning up meal-related items
• Providing medication reminders and appointment reminders
• Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.)
• Washing and ironing laundry
• Running errands
• Accompanying clients to appointments
• Provide Personal Care services which could include:
• Assisting with bathing
• Assisting with grooming
• Assisting with toileting and incontinence issues
• Provide Specialized services which could include:
• Advanced Alzheimer’s/Dementia Care
• Hospice Care
• Nurse Directed Services (NDS)

• Secondary Responsibilities:
• Complete all required training, including online training and in-services.
• Participate in company sponsored training, Care Professional meetings, and social events.
• Report hours according to office policy & communicate schedule availability changes in a timely manner.
• Participate in ongoing PEAQ Satisfaction Surveys.
• Document client information in Client Binders.
• May require you to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle.
• Perform other duties as assigned

• Ability to learn technology including using cell phones, computers, and tablets
• Ability to lift, push or pull 25 pounds
• Ability to bend, twist, stoop, kneel and reach
• Possess a valid driver’s license or state identification
• Possess valid auto insurance (if applicable)
• Must successfully pass a criminal background check, DMV check, and drug screening.
• Must be insurable and bondable
• Ability to withstand exposure to dust, mold, mildew, and cleaning solutions
• Ability to treat and care for clients and their property with dignity and respect
• Ability to adapt to various living environments and locations
• Ability to communicate with clients in a friendly and congenial manner

Home Instead Senior Care