Beauty Team Leader
Target
- Vista, CA
- Permanent
- Full-time
- Knowledge of guest service fundamentals and experience building a guest first culture on your team; including consultations, personalized shopping techniques and selling tactics
- Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Skills in planning department(s) daily/weekly workload to support business priorities and deliver on sales goals
- Experience leading a team of hourly team members; including skills in helping with selecting, developing, coaching, evaluating and retaining talent
- Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including merchandising, pricing workload, transitions, revisions, sales plans, events and promotions
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
- Lead a team of consultants who are knowledgeable and passionate about Beauty, both in Core and Ulta Beauty by staying current on brands, trends and promotions
- Encourage your team to use product samples as a way to welcome, inspire and influence guests and as an opportunity to provide personalized recommendations to complete their look
- Lead Beauty processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests
- Provide a seamless experience for guest navigating between Ulta Beauty and Core beauty
- Evaluate and recommend candidates for open positions and develop a guest-centric team
- Lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching to the behaviors that drive guest loyalty and team interactions
- Establish clear goals and expectations and hold team members accountable to expectations
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
- Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
- If applicable, as a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- Lead your team to uphold and maintain all Ulta Beauty Service Standards and foster a productive relationship with your Ulta Beauty Business Partner following-up on key takeaways from their time in your store (where applicable)
- All other duties based on business needs
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude
- Effective communication skills
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary