
Account Manager - SupplySide
- Phoenix, AZ
- $60,000-70,000 per year
- Permanent
- Full-time
- Reports to Senior Sales Manager.
- Meets sales targets and service objectives in assigned territory by strategically selling across the SupplySide portfolio: in-person tradeshows (SupplySide Connect New Jersey and SupplySide Global,) and digital products (SupplySide Supplement Journal and SupplySide Food & Beverage Journal)
- Directly contacts all clients in designated territory.
- Develops and maintains close relationship with accounts to understand their business needs, meet and exceed expectations, provide exceptional customer service, and increase revenue spend.
- Monitors weekly sales via Salesforce and works with Senior Sales Manager to identify new targets, and existing accounts with opportunities to grow.
- Manages own expenses and time away from office, including trips to see accounts and other trade events.
- Meets/aims to exceed the financial goals that were set for the geography/named accounts for which they are responsible. Normal account management and substantial prospecting responsibilities (>75%).
- Has set strategic plans for top customers in defined territory and assigned accounts.
- Shows ability to generate 75%+ account renewal
- Works within vision and core values of SupplySide Network and Informa’s Guiding Principles.
- Travels as suggested to conferences, clients, prospects, vendors, tradeshows, etc.
- Provides consistent, timely reporting of projects and meets identified deadlines.
- Replies to client communication within 24 hours.
- Uses identified software and tools for prospecting, record keeping and daily pipeline management.
- Responsible for following procedures, timelines & deadlines for projects as indicated.
- Encourages a positive attitude at work and a “can-do” attitude.
- Always interacts with clients and colleagues with the utmost professionalism and respect.
- Plays a significant role in creating custom programming for clients, leveraging management but maintaining a lead role.
- 2-3 years of sales or business development experience in media, sponsorship, and B2B event sales
- Ability to negotiate effectively, and proactively handle and respond to customer objections
- Creative and analytical thinker, with a fast-learning ability, capable of selling based on value rather than price and possessing a deep understanding of consultative selling.
- Demonstrated ability to find, manage and close high-level business in a fast-paced environment while maintaining strong time management skills
- Must be team-focused with a collaborative mindset and able to work seamlessly with exhibitors and internal teams
- Strong understanding of campaign metrics and analysis
- Must be able to work autonomously and maintain a high level of accountability.
- Proficient with experience in MS Office: Word, Excel, and PowerPoint, Salesforce
- Motivated to learn and become knowledgeable on industry trends, products, and news
- Travel required 10-20%
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world