Personal Lines Client Advisor
Orchid Insurance
- Alpharetta, GA
- Permanent
- Full-time
- Build, expand, and solidify relationships with clients and lead appropriate resources to address the client’s needs – including risk identification and resolution of underwriting or policy issues.
- Process daily mail, faxes, and e-mails, for assigned accounts.
- Answer and process all telephone requests for assigned accounts.
- Enter all required data into AMS 360 and ImageRight to maintain current file data on all assigned accounts.
- Gather required information for quoting a new account/new line of business.
- Complete personal risk management evaluations for clients.
- Underwrite, quote, and propose new business to client.
- Review new applications, renewal requests, and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers.
- Renewal marketing, including quoting, of assigned personal lines risks.
- Prepare and process binders of insurance, policies, endorsements, evidence of property insurance, auto ID cards, and cancellations as defined in the company procedures’ manual.
- Maintain suspense or follow-up system for correspondence and all transactions.
- Prepare agency billed billings and/or invoices on a timely basis.
- Advice accounting of the appropriate posting of moneys received on assigned accounts.
- Assist in the collection of premiums as defined in the procedures manual.
- Must have and maintain a current Property & Casualty Resident Agent license for the state of Georgia.
- 5 years of personal lines insurance experience
- Microsoft Office (Excel, Word, Outlook, Access)
- Familiar with AMS 360 and ImageRight (The Agency Management System) – preferred
- Rating software – PL Rater
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.