Sales Consultant | Porsche Westlake
RUSNAK
- Thousand Oaks, CA
- Permanent
- Full-time
- Professional development and opportunities to grow within a well-respected company
- Competitive Pay
- Health Insurance Coverage (medical, dental, vision, and life)
- Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
- 401(k) Retirement Plan
- Flexible Spending Account
- Paid Time-Off (vacation pay, sick pay, holiday pay)
- Parental Leave
- Employee Perks (sports games, theme parks, etc.)
- Employee Referral Bonus Program
- Develops, implements, monitors, and adjusts sales goals (financial and volumes) with sales management to achieve personal and Company sales objectives; reviews and analyzes actions at the end of each day, week, month, and year to determine how to plan more effectively in the future.
- Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients.
- Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings.
- Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles.
- Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot.
- Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment.
- Offers test drives to all Clients; strictly follows Company policies and procedure regarding test drives; prior to test drive, obtains proper identification from Client.
- Knows, understands, and strictly follows all Company, local, state, and federal, policies, rules, and regulations regarding automobile sales.
- Knows and understands equity and values; fully capable of explaining depreciation to the Client.
- Consistently ensures that the a member of the sales management team has the opportunity to meet each Client.
- Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title.
- Consistently ensures that all sales orders are completed and paperwork is processed in accordance with established Company policies and procedures.
- Prior to Client arrival, ensures sold vehicle is ready for delivery.
- Delivers vehicle to Client; ensures that the Client fully understands the vehicle's operating features, warranty, and paperwork.
- Introduces Clients to Service Department Team; emphasizes to Client the quality and efficiency of service repairs and maintenance available in the dealership's service department; schedules first service appointment.
- Consistently follows up on all post delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations.
- Consistently remains engaged with management, fellow team members, and processes, to foster successful working relationships with all internal and external Clients.
- Adheres to the Company requirements for fully and effectively utilizing the Customer Relationship Management (CRM) tool; maintains a Client follow up system that encourages repeat and referral business and contributes to Client satisfaction.
- Experience Desired: Previous experience as a Sales Consultant or similar positions in Automotive, Retail, Sales, Hospitality industries.
- Strong verbal and written communication skills
- Excellent interpersonal and customer service skills