
Resident Services Coordinator
- San Francisco, CA
- $31.00 per hour
- Permanent
- Full-time
- $28.85 per - $31.00 per hour
- 100% paid health benefits for employees
- 31 PTO / Holidays per year
- 403(b) Retirement Plan w/ Employer Match & Contribution Programs
- Dynamic, mission-drive culture and supportive leadership
- Professional Development Opportunities, Leadership Academy Programs, Annual All Staff Events & Holiday Parties
- Assist with outreach/recruitment by identifying and referring applicants who meet criteria of the program and need housing when openings are available.
- Assist in screening all potential applicants and helping assess the potential applicant’s ability to live independently.
- Conduct weekly meetings with residents to conduct initial needs assessment and develop individual self-sufficiency/service plans with periodic changes for each resident.
- Facilitate parenting classes, child enrichment activities, and health education workshops.
- Administer screenings for Children birth to 5 using the ASQ/SE.
- Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
- Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavior problems, school readiness, family violence, and exposure to drug and alcohol abuse, within the household.
- Provide support and coverage at other supportive housing sites as needed.
- Develop collaborative relationships with other local service providers and community agencies. Maintain a positive relationship with the surrounding neighborhood.
- Provide crisis intervention as needed and when requested by property management and/or program participants.
- Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community.
- Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events.
- Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required.
- Other duties as assigned.
- Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field.
- 1 year of case management experience providing services to homeless or low-income individuals and/or families.
- Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
- Driving and transportation of participants when required.
- Work flexible hours, including some weekends and evenings when required.
Bachelors
Bachelors
Bachelors