Support Service Case Manager

• Supports the organization's mission and goals and quality standards. Incorporate KANA's core values of Courtesy, Caring, Respect, Sharing, Pride, and the Sugpiaq Alutiiq Values in all activities and decisions.
• Upholds KANA's Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
• Works with a team of case managers and coordinators to support low-income families in reaching the goal of self-sufficiency by providing one-on-one case management and monthly financial assistance.
• Encourages and supports participant efforts to gain independence through employment assistance, childcare assistance, education assistance, and personal, family, and cultural growth and wellness.
• Works with participants to identify and outline what self-sufficiency looks like to them and what their barriers are.
• Assists applicants in gathering and submitting required documentation to determine eligibility and assistance payment amounts. Upon eligibility determination, utilizes identified goals to assist participants in the development of a step-by-step plan for accomplishing them.
• Collaborates with KANA programs, community partners, local child care providers, and village-based leadership to provide resource and referral options.
• Assists participants in the application of available resources. Support participants in necessary appeal processes and external agency meetings to ensure participants' rights and needs are addressed.
• Collaborates with licensed and KANA's approved/relative child care providers to identify areas of educational need to ensure State and Federal Health & Safety Regulations are maintained. Assists KANA's approved/relative child care providers by providing necessary safety training and health and safety items.
• Maintains participant case files, ongoing communication with participants, and program activity information input in the database system. Utilizes internal and external resources to meet requirements, identify priorities, and facilitate communications between programs and participants.
• Understands and follows program grant plans, policies, and procedures.
• Attends relevant and mandatory trainings and meetings, keep abreast of grant policies, procedures, and law and regulation changes, and work to improve current Workforce Development programs.

• Provides backup and support to Case Manager I staff by answering questions, providing guidance, and making recommendations related to the Case Manager I position duties and responsibilities.
• Assists participants in finding suitable employment, by helping to apply for jobs, resume building and interview prep.
• Assists participants in finding resources available for higher education goals. This includes helping them apply for scholarships and providing support to ensure they have the tools to succeed.
• Assists in creating and updating program plans, policies, and procedures as necessary.
• Reviews and maintains an understanding of federal and state grants connected to the Child Care Assistance and Temporary Assistance for Needy Families programs. Review Child Care Development Fund (CCDF) requirements including, but not limited to, reimbursement fee scales, income requirements, and necessary documentation.
• Plans and executes outreach and facilitate partnerships/collaboration with agencies like Alaska Legal Services, Thread, KANA Tribal Vocational Rehabilitation, Tribal entities, etc.

Kodiak Area Native Association