POSITION OVERVIEW: The DevOps Engineer role will contribute to the administration and continuous improvement of the software security and vulnerability management tools used by Asurion’s global enterprise. They will be expected to partner with teams throughout the global organization to assist with onboarding them into the tools and collecting feedback on the user experience. ESSENTIAL JOB SKILLS/DUTIES: SKILLS: Technical skills: • Basic Windows server administration • Basic programming/scripting skills such as C#, PowerShell, or Python • Proficient with basic database querying skills (MS SQL and/or T SQL) Soft/Leadership skills: • Active listener; strong communication - verbal and nonverbal • Probes; good analysis; solves more detailed problems • Manages time; self-directed in most work areas; assists others • Builds relationships with teammates and establishes relationships with key stakeholders • Detailed understanding of the products and services offered. • Adaptable to change; can help support others through change • Contributing team member and leverages relationships to advance work • Provides peer to peer feedback and coaching to new team members • Inspires peers through engagement, team support and continuous improvement. • Accountable for own performance and supporting efforts of team, acting with a customer first mindset. EDUCATION AND EXPERIENCE: Required Education and Experience • 2+ years of experience in DevOps Engineering and CI/CD technologies and processes • 2+ years of experience with Python, Groovy, Node.js, or Java • 2+ years hands-on experience with cloud technologies such as AWS, Azure, or Google • The perseverance to drive hard problems to resolution under supervised guidance • Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field Preferred Education and Experience • Experience with SIEM tools, machine learning technologies and/or penetration testing a plus • 2+ years practical experience with code release management, deployment automation tools, and CI/CD pipelines; past work with Jenkins, Artifactory, Atlassian Jira, and Git repositories are all plusses Who we are: Asurion helps people do more with their technology and stay connected. As the global leader of connected life services, we provide over 340 million consumers around the world with simple, helpful advice to get the most from their technology, support to fix any technology issues they have, and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. When a customer’s technology is confusing, doesn’t work, or is broken, Asurion’s 17,000 employees are focused on solving the problem – operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers and pay-tv providers, Asurion helps customers enhance their lives through their technology NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE. ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.
