
Director Market Planning – Mid-Market Accounts, Fraud & Identity (Remote US)
- Alpharetta, GA
- Permanent
- Full-time
- Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud & identity mid-market accounts and provides regional competitive intelligence.
- Identifies regional market and regulatory requirements for Fraud & Identity solutions.
- Understands customer needs around Fraud & Identity to address all aspects of the customer journey, including coordination of regional customer roundtables and voice of customer activities.
- Able to identify customer needs, including messaging to mid-market customers and adjustments to pricing based on regional trends.
- Proactively identifies key solution delivery requirements for fraud and identity solutions and coordinates with marketing and sales teams on delivery approach and go to market activities.
- Ensures the proper execution of strategy by facilitating communication and alignment with Marketing and Sales teams for key accounts and provides in-region feedback on market urgency and timing.
- Identify use cases and coordinate case studies with Marketing to illustrate successful examples and drive Fraud & Identity regional thought leadership.
- Accountable for adoption and regional revenue management.
- Requires a BS or equivalent educational achievement.
- Requires a minimum of 5+ years related technical and professional experience.
- Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills.
- The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps.