Assistant Store Manager - Rock n Road - Anaheim, CA
Specialized Bicycle Components
- Anaheim, CA
- $18.00-24.00 per hour
- Permanent
- Full-time
- Act as store’s representative and set an example for our staff, in absence of the store manager
- Coach and support new and existing cycling specialists
- Delegate tasks from the store manager to capable and willing cycling specialists
- Aid in the overall profitability of the retail store, namely covering/exceeding the store’s run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, nationally.
- Ensure the delivery of transformative, inclusive, ride-focused, locally authentic and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
- Aid in speaking to store performance as it pertains to weekly reporting
- Provide reporting within reporting system son a nightly, weekly basis
- Aid in establishing and sustaining all clientele (establish long-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases)
- Aid in upholding all organizational/cleanliness standards for the showroom and office.
- Aid in ensuring timely delivery of all special orders and home deliveries
- Collaborate with service manager to direct team of service technicians to ensure proper rider expectation management and timely delivery of all service, and achieving overall service metrics
- Collaborate with operations/receiving manager to direct inventory management, including receival, processing, and merchandising of all new inventory and of existing on-hand inventory
- Ensure staff has direction and is informed when manager is not present (days off, time off, etc.) so that all employees are working purposefully towards store goals
- Operate within the set rules of the company (Specialized Retail West LLC.) and ensuring all practices are aligned with the brand HQ (Specialized Bicycle Components
- Passion for cycling and the Specialized brand
- Former retail experience with 1-3 years of experience preferred
- Excellent communication with the ability to effectively interact with riders and team members
- Must be able to work as business dictates which includes weekends and holidays
- Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
- Able to lift at least 50lbs. or more and use proper lifting skills
- Able to transport and make deliveries by cargo van in surrounding area.
- Clean driving record with a safety-first mentality
- Driver's license required.
- Competitive health care (Medical PPO or HDHP)*
- Dental*
- Vision*
- Health Savings Account (HSA)
- Short and Long Term Disability
- Company sponsored life insurance
- Optional Term Life Insurance
- Optional Critical Illness insurance
- Optional Critical Accident insurance
- Competitive vacation package*
- 401(k) with match
- 8 Weeks paid parental leave
- Paid company holidays
- Employee discounts on all product
- Deep partner retail discounts
- Fitness & Events Reimbursement
- Uniform Allowance
- Employee Assistance Program
- Commuter Benefits *if applicable in state
- Family & Friends Discount