Field Service Technician

GPAC

  • Council Bluffs, IA
  • $74,000 per year
  • Permanent
  • Full-time
  • 14 days ago
  • Apply easily
Field Service TechnicianWe are seeking a skilled and customer-focused Field Service Technician to provide top-tier technical support and service for our equipment and customers. Field Service Technicians will be responsible for field service operations, problem-solving, customer training, and ensuring equipment performs to the highest standard.Key Responsibilities:
  • Serve as the primary liaison for channel partners, end users, and field technicians.
  • Install, troubleshoot, and maintain equipment at customer site.
  • Train customers on operation, service, and maintenance of equipment.
  • Troubleshoot and resolve technical issues.
  • Collaborate with engineering teams to ensure system accuracy and efficiency.
  • Conduct testing and calibration of electrical and mechanical components.
  • Read and interpret schematics, diagrams, and blue prints.
  • Travel up to 50% to support urgent service needs.
Qualifications:
  • Associate’s degree or higher preferred.
  • 5+ years of relevant field service experience preferred.
  • Strong problem solving and customer service skills.
  • Willingness to travel up to 50%, including overnight stays when required.
  • Willingness to work overtime as needed
Join our team and play a critical role in delivering exceptional service and technical support to our valued customers.Please submit a resume for consideration. Only the most qualified applicants who provide a resume will be contacted. Must be eligible to work the U.S. without restrictions. If you would like to learn more about Manufacturing opportunities, contact Tyler Allen with gpac. Resumes can be confidentially sent to tyler.allen@gogpac.com

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