Front Office Medical Assistant

• Serve as the first point of contact for all new vascular patients, providing guidance on the intake process and clinic procedures
• Schedule initial consultations and ensure timely appointment confirmations
• Collect and review patient records, referrals, insurance information, and any required authorizations
• Conduct pre-visit phone screenings to ensure all necessary imaging, labs, and documentation are obtained prior to appointments
• Assist patients in completing medical history forms and other required paperwork
• Coordinate with referring providers to obtain pertinent clinical information
• Communicate patient needs or concerns to the clinical team prior to their visit
• Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
• Support front desk operations
• Track new patient follow-ups and support scheduling for future procedures or evaluations
• Travel to other San Antonio VASC clinics as needed

• High school diploma or equivalent required; associate's degree or healthcare-related certification preferred
• Previous experience in a medical office, preferably in a vascular or surgical specialty clinic
• Strong knowledge of medical terminology, especially related to vascular disease
• Proficiency in electronic medical records (EMR) and scheduling systems
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment
• Detail-oriented with strong organizational and problem-solving skills
• Preferred insurance verification knowledge
• Must be bilingual English/Spanish
• Valid Texas driver's license and insurance in good standing

• Primarily in a medical office setting with frequent patient interaction
• May require extended periods of sitting, walking, or standing
• Must be able to manage high-volume communication via phone, email, and in person

VASC- Vein and Artery Surgical Consultants