vCIO
Solvere One/HouseCall
- Dulles, VA
- Permanent
- Full-time
- Examples of key duties are descriptive and not restrictive in nature.
- Managing relationships with principals, owners, and key stakeholders in client organizations
- Understanding technology business drivers in client organizations
- Aligning client technology to standards and best practices
- Strategic Technology Roadmap / Budget Planning o Educating clients on technology trends and opportunities
- Technical business consulting
- Working with clients and internal teams on support escalations
- Working with clients and internal teams on project scoping and management
- Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately.
- Recognize and identify systemic issues and communicate recommendations for remediation to support team.
- Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs.
- Participate in Project Management Process. Desired Skills & Experience
- Sound decision making, critical thinking and problem skills.
- Excellent written, verbal and presentation skills.
- Expert organizational and prioritization skills.
- Strong interpersonal skills to interact with clients, management, and peers.
- Develop, document, and communicate technology roadmap.
- The ability to contribute to a team environment with a high degree of professionalism and skill.
- Competitive & competitively aware. Proficient at explaining strengths & vulnerabilities.
- Willingness to travel periodically based on client and business need.
- 5+ years of progressively responsible IT Management. Prior client management or service provider experience a plus.
- Bachelor’s degree or equivalent experience.
- Additional technical or industry certifications a plus.