Technical Account Manager, Client

The Trade Desk

  • Los Angeles, CA San Francisco, CA
  • Permanent
  • Full-time
  • 16 days ago
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!WHO WE ARE LOOKING FOR:The Technical Account Manager will lead several of our most strategic channel partner engagements deepening our integrations with our partners. This individual plays a critical role in translating company initiatives through streamlined technical operations. We are looking to hire someone who understands web technology, learns fast and is not afraid of complexity. You are comfortable leading high visibility projects and sharing best practices with a dynamic group of TAMs.WHAT YOU WILL BE DOING:
  • Manage the post-sale technical relationship for portfolio of accounts spanning multiple channel partners. Participate in strategic meetings to support engagements that require technical consultation
  • Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth
  • Lead the development of project tracking and portfolio-specific goals based on the company's vision and define a framework for reporting progress with leadership.
  • Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across our partners
  • Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.
SKILLS SUMMARY:
  • Strong acumen for technical consulting and adept in influencing client technical investments that drive positive business outcomes
  • You should have a passion for educating, training, and confidence to bring creativity to problem solving
  • Expert project/program manager responsible for setting timelines, stakeholder management, and independently driving initiatives forward. Superb attention to detail is an absolute must.
  • Experience with a formal project management method is a plus
  • Superior relationship management skills including the ability to influence/advocate for your team in our collaborations with the Commercial and Technical organizations
  • Effective decision making tactics that strives to clearly define the context, stay solution oriented and, when necessary, build advocacy with your leadership team
  • Quickly grasp & learn new technical subjects and be able to explain them to others.
WHAT YOU BRING TO THE TABLE:
  • 2+ years of work experience in a technical client-facing role
  • Proficient working knowledge of Excel, Office and Outlook is a must
  • Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
  • Demonstrable creative thinking and problem-solving abilities
  • Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
  • Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
  • Ability to communicate efficiently and effectively
  • Experience with digital advertising technology is a major plus
#LI-JS1The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Trade Desk