Community Development Manager
Old National Bank
- Brentwood, TN
- Permanent
- Full-time
- Lead community outreach and partnership development efforts in assigned markets with an emphasis on underserved areas and populations.
- Play a leadership role in sourcing community development lending, service and investment opportunities.
- Conduct community needs assessment through community listening sessions, non-profit engagement and other sources.
- Connect internal partners to external community contacts to support revenue generation and partnership development opportunities.
- Serve in community leadership roles including serving on boards and committees that qualify for CRA (Community Reinvestment Act) consideration and attend highly visible community development events to promote brand awareness.
- Promote Old National’s specialized programs and resources targeting LMI populations and geographies including Federal Home Loan Bank and other flexible product and service offerings.
- Serve as a community development subject matter expert in assigned markets.
- Assist with developing market-level community engagement plans and development strategies in partnership with the Community Outreach Director and market leadership.
- Log, monitor and document community outreach efforts and impacts to report to the Community Outreach Director, CRA/Fair Lending teams and other internal partners.
- Document and report community needs assessment findings to the Community Outreach Director and other internal partners.
- Assist CRA and Fair Lending team with preparing performance context documents for CRA exam and other purposes.
- Support Old National’s emphasis on non-profit banking initiatives.
- Act as ONB’s primary point-of-contact in assigned market areas with public and private external organizations on all financial education and empowerment matters.
- Work closely with ONB’s Financial Empowerment Director to create, implement and maintain financial empowerment initiatives.
- Partner with businesses/corporations, community groups, government entities and non-profits to maximize financial education and empowerment programs.
- Personally conduct or work very closely with other ONB team members to facilitate financial education, coaching, credit building/repair, and homeownership workshops in diverse communities.
- Assist with recruiting other internal trainers in assigned markets.
- Coordinate all aspects of the existing Bank-On programs and help start new Bank-On initiatives where opportunities exist.
- Monitor and track financial education and empowerment results.
- Communication - Strong communication skills including effective writing, public speaking, and presentation abilities; adapts communication to the audience; ability to teach or effectively facilitate financial education and empowerment sessions including group classes/workshops and one-on-one consultations.
- Organizing - Excellent organizational, time management and multi-tasking skills; adjusts priorities and takes action to ensure deadlines and commitments are met.
- Collaboration - Actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives.
- Flexibility - Ability to be self-motivated and work a flexible schedule based on community events that may occur during evenings and weekends. Regional travel is required.
- High school diploma or equivalent
- 1 – 3 years of community outreach/engagement experience
- Established community connections and referral sources
- Proficient in Microsoft Office Suite
- Bachelor’s degree
- Community Reinvestment Act (CRA) knowledge
- Understanding of community development lending, investments and services
- 1 – 3 years experience in financial education/coaching
- Develops key partnerships that provide visibility for the bank
- Increases Old National brand recognition for the assigned market