Surgery Scheduler (Premier Spine & Orthopedics)

• High school diploma/GED equivalent required
• Medical Assistant Certificate from an accredited required
• A minimum of at least 2 years of related work experience
• Knowledge of medical insurance and medical terminology
• Basic computer skills including proficiency in Microsoft Office products

• Knowledge of medical office procedures including surgery procedures and practices
• Knowledge of interrelationship of surgery department with laboratory and radiology
• Knowledge of grammar, spelling and punctuation to type patient information
• Skill in operating a computer, photocopy machine, fax and other office equipment
• Skill in answering the telephone in a pleasant and helpful manner
• Ability to speak clearly and concisely
• Ability to read, understand and follow oral and written instructions
• Ability to establish and maintain effective working relationships with patients, physicians, coworkers and the public

• Prepares patient records and alerts physician to any missing or expired patient information.
• Communicates with appropriate hospital staff (nurses, unit clerks, etc.) to ensure that appropriate staffing is available and any special needs are addressed.
• Coordinates with hospital staff and or vendors to ensure appropriate equipment is available for upcoming surgical cases.
• Communicates with patient and patient families pre/post operation to provide requirements, route and mail appropriate literature, provide orders and facility maps and answer follow up questions as appropriate.
• Performs various administrative tasks including but, not limited to, screening and taking phone calls/messages, managing denials and appeals and obtaining appropriate authorization, insurance information, pre-operation orders and images for surgery.
• Utilizes various software programs which can include Microsoft Office, EPIC and/or Intergy.
• Assist other office personnel in the performance of their duties as assigned and as workload permits.
• Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the office
• Work in a cooperative and professional manner with physician and coworkers
• Attend required meetings and participates in committees as requested
• Enhance professional growth and development through in-service meetings and education programs
• Maintain patient confidentiality
• In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

Sante Health