
Office Manager
- Fredericksburg, VA
- Permanent
- Full-time
- Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
- Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
- Love working with kids (they make up 70% or more of our patient base)
- Responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.
- Ensure the office delivers quality and compassionate dental care to every patient
- Maintains adequate staffing levels by interviewing selecting applicants to meet patient schedule
- Responsible for team member satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
- Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
- Achieves office performance targets such as patient forecasts and satisfaction results
- Responsible for the operational readiness, appearance and presentation of the office
- Drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of us
- Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
- Other duties as assigned
- Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience
- Management experience in the dental field, healthcare, retail, restaurant or hospitality industry
- Clinical Experience as a Dental Assistant a Plus!
- Experience with Commercial Insurance or Medicaid billing
- Experience training staff
- Experience with employee relations and performance management practices
- Competitive compensation
- Quarterly bonuses based on Office performance
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!