
Technical Program Manager, Data Center, Hardware Quality and Reliability
- Austin, TX
- Permanent
- Full-time
- Bachelor's degree in Electrical, Mechanical, Software Engineering, Computer Science, or in a technical field, or equivalent practical experience.
- 8 years of experience in technical program management or product management.
- 10 years of experience in Product Quality, Technical Program Management, and Datacenter Operations.
- Experience in one or more of the following areas - Machine Learning/Artificial lntelligence (AI), Servers/Networking or Compute and Storage.
- Manage Program, end-to-end quality by setting quality targets and developing schedules and requirements in support of overall program quality and reliability.
- Manage product and datacenter quality engineers, in coordination with Development Engineering, in support of root cause and corrective actions.
- Lead data analysis efforts to track trends and identify quality/reliability escapes and program manage data center technicians, H/W and S/W engineering, and Manufacturing quality engineers in depth root cause.
- Partner with Supply Chain, Logistics, Server Operations, Reliability and Product and Supplier Quality teams to drive quality initiatives.
- Manage communications to leadership and key stakeholders.