Customer Service Representative

Yellowstone Local

  • Glendora, CA
  • $18.00-22.00 per hour
  • Permanent
  • Part-time
  • 21 days ago
  • Apply easily
Reliable Home Service Contractors in Los Angeles, CAYellowstone Local is proud to represent Accurate Electric, Plumbing, Heating, and Air, an industry leader in residential electrical contracting.At Accurate Electric, Plumbing, Heating, and Air, you will be the heartbeat of our 5-star service experience. Every call you answer keeps our customers coming back.What's in it for You?Pay: $18–$22 per hour based on experienceSchedule: Part-time at 25–30 hours per week to start, with potential to grow into full-timeIncentive pay, paid vacation, health benefits for full-time employees, and company partiesFlexible mix of remote and in-office workFamily-first culture where your well-being matters mostStable, highly rated company with excellent online reviewsWhy You’ll Love It HereTight-knit, supportive team that cares about each otherCore values of Team First, Honesty, Integrity, Workmanship, Solution-Oriented, and Fun are part of daily workWins are celebrated together, and the team always has each other’s backsYour input matters, and your role directly impacts the company’s growthYour New RoleBased in Glendora, California, you will be the first point of contact for customers, turning inbound calls into scheduled appointments while leaving a lasting positive impression.Convert incoming calls into booked service appointmentsDeliver call scripts with warmth and professionalismRespond to customer questions, resolve issues, and promote the brandBuild rapport to encourage repeat businessFollow up with customers to ensure satisfactionMaintain accurate customer records in the databaseParticipate in ongoing training to improve performanceBe available for some Saturdays on a rotating scheduleHiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.Proven success in customer serviceProficiency with phone systems, typing, and basic computer skillsHighly organized with strong follow-throughStrong verbal and written communication skillsAbility to build trust and show empathyMotivated, flexible, and team-orientedPositive, energetic personality that thrives in a fast-paced, goal-driven environmentAccurate Electric, Plumbing, Heating, and Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange

Yellowstone Local