Logistics Transportation Manager (EM6705)
Samsung
- University Park, IL
- $90,000-120,000 per year
- Permanent
- Full-time
- Manage logistics transportation loading and operations to ensure efficient and timely execution of shipments.
- Oversee on-time delivery compared to required delivery dates (RDD) and appointments, including Customer Service Representative (CSR) interactions and Track & Trace activities.
- Analyze, communicate, and provide resolutions for operations and planning issues to ensure smooth logistics operations.
- Monitor shipment tracking and verify in-transit information, including customer appointments, to proactively address any delays or issues.
- Identify pending operational issues in regions/bases and collaborate with stakeholders to establish solutions, business processes, operation guidelines, and inspection standards for each type of logistics.
- Improve operations through on-site and off-site training initiatives for logistics staff.
- Troubleshoot special requirement operations and transportation issues, providing timely resolutions to minimize disruptions.
- Prepare and deliver required weekly, quarterly, and monthly reports on transportation operations and performance metrics.
- Manage and report on key performance indicators (KPIs) related to transportation, identifying areas for improvement and implementing corrective actions as needed.
- Perform ad-hoc reporting and analysis as required to support decision-making and strategic initiatives.
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 8+ years of Proven experience in logistics transportation management, with a focus on operations execution and performance optimization.
- Strong analytical and problem-solving skills, with the ability to analyze complex logistics data and identify opportunities for improvement.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
- Demonstrated ability to lead and manage projects, including the development and implementation of logistics processes and procedures.
- Proficiency in Microsoft Office Suite, with advanced skills in Excel for data analysis and reporting.
- Knowledge of transportation management systems (TMS) and logistics tracking tools.
- Proficient in MS Office applications such as Excel/PowerPoint/Word/Outlook
- Experience in preparing and delivering reports and presentations to stakeholders at all levels of the organization.
- Strong attention to detail and a commitment to accuracy in all aspects of work.
- Wellness program
- Parental leave
- 401K match and savings plan
- Life insurance
- Paid Holidays
- Paid Time off
- Additional benefits