IT Analyst II-Strategic Insights and Reporting

• Broad experience across the BCBSM/BCN enterprise
• Strong analytical, process and communication skills to support multiple IT Business Partners with the ability to multi-task in a fast-paced environment
• Knowledge of PlanBlue/Wave preferred

• Align technology solutions with business strategies comprised of moderate to complex business processes.
• Work with business unit managers, project managers, agile teams, and business stakeholders to identify and capture business problems and non-functional requirements.
• Clearly communicates the organization's options through the business case making full use of external research and industry-specific trends.
• Develop materials and present results from pulled reports.
• Translate business requirements and user stories into functionality and features.
• Aid team in performing technological assessments and assist in developing recommendations based on business relevance, appropriate timing, and deployment.
• Develop recommendations for resolution of problems and review recommendations with team.
• Work closely with developers and end users to ensure technical compatibility and user satisfaction.
• Assist in agenda setting and project prioritization efforts for planning sessions.
• Serve as a key partner with business units, identify requirements and facilitate and manage requirements and user story discovery sessions and drive the development of session documentation.
• Collaborate with team on systems and process automation planning to align with industry best practices and meet business / IT needs.
• Coach employees to make use of technology and information when necessary.

• Bachelor's degree preferred. Or equivalent work experience.
• Four (4) to six (6) years of relevant system solution development, testing and implementation work experience required.
• In-depth knowledge of business operations, systems requirements, development methodologies, and IT processes and technologies.
• Requires technical, analytical, and interpersonal skills.
• Familiarity with standard and emerging IT processes, tools, and frameworks.
• In-depth knowledge of the insurance industry (e.g., members, eligibility, claims, etc.).
• Experience in eliciting requirements and performing testing.
• Knowledge of Agile, DevSecOps, and Design Thinking Methodologies.
• Experience translating customer journeys into user stories.
• Knowledge of information gathering, planning, and organizing methods and principles.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Fundamental analytical and conceptual thinking skills.
• Excellent planning, organizational, and time management skills.
• Strong written and verbal communication skills including technical writing skills.
• Ability to conduct research into a wide range of computing issues as required.
• Ability to absorb and retain information quickly, specifically complex technical information.
• Good understanding of the organization's goals and objectives.
• Enthusiasm for working with technical teams producing complex solutions.
• Applies original thinking to produce new ideas and innovate.
• Desired technical skills Systems Development Life Cycle (SDLC), Structured Query Language (SQL), Quality Assurance (QA), Requirements Gathering, Functional Specifications, and Advanced Analysis.
• Other related skills and/or abilities may be required to perform this job.

Blue Cross Blue Shield Blue Care Network