Wheelchair Supervisor- KOA Airport
- Kailua-Kona, HI
- $16.00 per hour
- Permanent
- Part-time
($500 after 60 days, $500 after 90 days, while in good standing)INTRODUCTIONInterested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!Perks of the job:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a competitive pay scale
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
- Supervise the daily operations and activities of the wheelchair service team
- Ensure efficient scheduling of wheelchair attendants across various airport terminals
- Monitor safety protocols and guidelines in wheelchair handling and passenger assistance
- Train and mentor wheelchair attendants on best practices and customer service excellence
- Manage and resolve any operational challenges or passenger complaints related to wheelchair services
- Collaborate with airport authorities and airline staff to coordinate seamless service delivery
- Conduct regular performance reviews and provide constructive feedback to team members
- Work closely with HR for recruitment, training, and management of wheelchair service personnel
- Exceed customer service and safety standards set by PrimeFlight
- Perform any additional duties as assigned by management
- 18 years of age or older
- Eligible to work in the United States
- Minimum of 1 year of experience in a supervisory role within customer service or airport operations
- Strong leadership, organizational, and communication skills
- Proven ability to manage teams effectively and handle challenging situations
- Ability to read, write, speak, and understand the English language, to include documents
- Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
- Ability to work any day/shift, including holidays, within a 24/7 operation
- Ability to lift up to 70 pounds
- Prolonged standing and walking in an indoor/outdoor environment as applicable
- Must be able to push, pull
- Must be able to bend, stretch, squat
- Exposure to moderate and at times high noise levels
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)