Transportation Manager- IMC Twin Falls, ID
CRH
- Twin Falls, ID
- Permanent
- Full-time
- Manage the CSR and delivery staff for transportation team including but not limited to scheduling and approving time, PTO requests, performance reviews, corrective action, training and development and hiring new employees.
- Communicate with the sales team and customers to ensure delivery of materials and equipment is accurate, on-time and as ordered. This includes prioritizing orders to meet delivery needs.
- Ensure excellent customer service from the CSR team and assist customers with questions regarding materials and delivery.
- Ensure compliance with DOT regulations as well as other applicable local, state and federal regulations.
- Assist the sales and estimating teams with cost estimates.
- Ensure telematics systems are functioning appropriately and champion systems throughout the company. Assist with training employees on these systems.
- Review daily invoice registers.
- Other duties as assigned.
- High School diploma or general education degree (GED) required.
- 3-5 years of leadership/management and/or product knowledge required.
- Knowledge of FMCSA (Federal Motor Carrier Safety Administration) rules and regulations preferred but will train the right candidate.
- Must possess a valid state commercial driver's license (CDL) Class A with Double and Triple Endorsements
- Must possess a valid Medical Card as per DOT standard
- Thorough operational knowledge and skills of end dumps and belly dumps (with and without pups) and related equipment to be operated.
- Thorough operational knowledge of transporting equipment.
- Can operate equipment safely and efficiently
- Must be proficient in Microsoft suite of tools including Excel, Word and Outlook. Must be able to utilize internet effectively.
- Must pass pre-employment physical, drug screen and criminal background check.
- Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
- Willingness to work independently within in a team environment and assist the team with other duties as required.
- Ability to read and interpret documents such as delivery tickets, safety rules and procedure manuals as well as carry out written or verbal instructions.
- Demonstrate basic mathematical skills as well as the ability to interpret and compute basic formulas.
- Strong analytical and problem-solving skills.
- Willingness and ability to work in and adapt to changes in circumstances, tasks, customer needs and other conditions that may affect their daily responsibilities.
- Ability to cope well in stressful environments and communicate professionally.
- Demonstrate a strong dedication to meeting the needs and expectations of our external customers.
- Willingness to work independently within in a team environment and assist the team with other duties as required.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
- Teamwork - Contributes to building a positive team spirit.
- Judgment - Exhibits sound and accurate judgment.
- Planning/Organizing - Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
- Initiative - Asks for and offers help when needed.
- Innovation - Generates suggestions for improving work.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
- Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
- Able to communicate with others by telephone, electronically and in person.
- Able to utilize a computer for email communication and preparation of documents and spreadsheets.
- May require sitting for extended periods of time.
- The employee must occasionally lift and/or move up to 50lbs.
- A culture that values opportunity for growth, development and internal promotion
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs