
Office Assistant - Primary Care
- Holyoke, MA
- Permanent
- Full-time
- Provide administrative support to physicians/providers.
- Greet and assist patients with check-in and check-out procedures.
- Verify and update patient demographic and insurance information.
- Collect co-pays, encounter forms, and any other appropriate fees.
- Schedule follow-up appointments as needed.
- Accurately input outpatient orders into the Medical Center’s Order Entry System.
- High school diploma or equivalent.
- Experience working with third-party payers.
- Working knowledge of ICD-10 and HCPC coding preferred.
- Minimum of two years of experience in a physician’s office or a similar healthcare environment preferred.
- Bilingual in English and Spanish is preferred.
- Low-cost health insurance with no deductibles when using HMC services.
- Dental and vision insurance.
- Free disability and life insurance.
- 403(b) retirement plan.
- Up to $8,000 in degree/tuition reimbursement.
- In-house pharmacy.
- Relaxation Room and Fitness Center.
- Additional voluntary benefits such as LegalShield and Pet Insurance.
- Free onsite parking.