Admissions Counselor

Angelo State University

  • San Angelo, TX
  • $40,000 per year
  • Permanent
  • Full-time
  • 12 hours ago
This position supports the recruitment efforts of the Office of Admissions by managing an assigned territory and serving as a primary point of contact for prospective students, their families, and key partners at high schools and community colleges. The Admissions Counselor creates a welcoming and informative environment during campus visits, recruitment events, and off-campus engagements.This role delivers exceptional customer service while providing timely, accurate information about the undergraduate admissions process and opportunities available at Angelo State University.
Typical Duties/Job Duties * Lead a successful territory recruitment plan by: providing exceptional customer service to prospective students, their families, and key partners at high schools and community colleges; analyzing application and enrollment trends to inform recruitment strategies; adjusting outreach efforts based on data and feedback; communicating with students and families in a timely and professional manner; represent Angelo State University - traveling to recruitment events and delivering presentations to prospective and admitted students, parents, and other target populations
  • Support prospective students by: staying well-versed in admissions standards, placement tests, and academic requirements; serving as a knowledgeable resource on FAFSA deadlines and processes; possessing a broad understanding of university programs and services to make appropriate referrals; communicating effectively with different audiences; ensuring students are informed of deadlines, procedures, and eligibility criteria
  • Take a proactive approach to student engagement by using our Customer Relationship Management (CRM) system to: identify and connect with prospective students using various communication methods (text, email, phone, virtual meetings); keep outreach efforts organized by logging interactions promptly and accurately; guide outreach strategies to high schools and community colleges
  • Build and maintain relationships with high school and community college partners by: sharing timely, relevant information that supports students through every stage of their journey; staying informed about academic calendars for target area and how they impact outreach; identifying Angelo State University key services for prospective and current students and connecting students to the appropriate department when necessary; sharing relevant updates with internal and external stakeholders to enhance the student experience
  • Play an active role in creating a welcoming and high-performing team environment within the Office of Admissions by: supporting campus visit programs through presentations, guided campus tours, carrying out assigned duties during recruitment events, and conducting after tour meetings; responding to inquiries via phone, email, and text with professionalism and care in a timely manner; participating in meetings, committees, and special projects as needed; assisting with training and professional development of fellow team members; collaborating on team initiatives,assisting team members as needed (specifically during busy travel season), and performing other duties as assigned
Knowledge, Skills and AbilitiesKnowledge:Understanding of undergraduate admissions policies, procedures, and eligibility criteria; General knowledge of university academic programs, student services, and campus resources; Familiarity with financial aid processes, including FAFSA deadlines and documentation; Knowledge of CRM systems (e.g., Salesforce) and data-driven recruitment strategiesSkills:Strong interpersonal and customer service skills; Effective verbal and written communication, including public speaking; Time management and multitasking in a fast-paced environment; Analytical skills to interpret enrollment trends and recruitment data; Proficiency in using Salesforce, Microsoft Office Suite, and virtual communication tools; Event planning and coordination for outreach activities; Critical thinking in identifying problems and solutionsAbilities:Build and maintain relationships with students, families, counselors, and community partners; Work independently and exercise sound judgment in decision-making; Travel and represent the university at high school and college visits and off-campus events; Manage multiple priorities and meet deadlines with attention to detail; Organize and prioritize tasks in a fast-paced environment with frequent interruptions; Collaborate effectively with colleagues across departments; Maintain confidentiality and professionalism in all interactions; Adapt to changing procedures; Work evenings and weekends as needed.
Minimum Qualifications
  • Education: A Bachelor's degree is required
  • Valid driver's license
  • Travel for several weeks in the fall and in the spring and some evenings and weekends
Preferred Qualifications
  • Fluent in Spanish.
  • Master's degree in student counseling, education, business or Public Relations, or other related field.
  • Knowledge of Texas and Angelo State University.
  • Experience working in an admissions office, operating audio/visual/video equipment, and computer experience.
  • Extensive experience in recruiting, public relations, sales, marketing, or related fields.
  • Ability to learn admissions and financial aid requirements and deadlines for high school and transfer students; general knowledge about all Angelo State University programs, majors, services, their requirements, restrictions and costs.
Physical Requirements
EEO StatementAll qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at .Posting Detail Information

Angelo State University