Customer Service Representative - State Farm Agent Team Member

State Farm

  • Erlanger, KY
  • $30,000-40,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. We seek an energetic professional interested in helping to service and grow our customer base. You will service State Farm Insurance products over the phone and in-person.Grow your career as you help your community. As an attentive, sociable, and customer-focused professional, we are eager to have you on our team. You will be provided all resources, trainings, and leads necessary to succeed in our team-based environment.PAY: $30,000-40,000RESPONSIBILITIES:
  • Provide prompt, accurate, and friendly customer service.
  • Establish customer relationships and find the best State Farm product to help our customers.
  • Assist customers with billing inquiries.
  • Help customers with policy coverage changes and other required needs.
QUALIFICATIONS:
  • Driven to be Successful
  • Coachable & Adaptable
  • Problem Solving Skills
  • Persistence & Proactiveness
  • Great Verbal & Written Communication
  • Ability to Efficiently Use a Computer and Computer Software
BENEFITS:
  • Medical, Vision, and Dental Insurance
  • 401k Match
  • Paid Time Off
  • Monday-Friday 9am-5pm
  • Paid Training
COMMONS QUESTIONS:
  • Do I have to get licensed? We hire qualified candidates unlicensed. All training materials and exam fees are covered and no cost to you. You'll be provided guidance and time in-office to study.
  • I’ve never worked in insurance. That’s perfectly ok! On the job insurance and product training are provided.

State Farm