Branch Operations Supervisor
PetroChoice
- Orlando, FL
- Permanent
- Full-time
- Supervise, monitor, and coach the performance of the facility and facility personnel, including operating expenses and personnel productivity
- Responsible for the receipt, storage, quality control, and reconciliation of all inventory for the facility
- Process paperwork and forward data to the appropriate internal associates
- Report truck and vehicle maintenance issues to the Fleet Supervisor, and assist on a local level with facilitating upkeep and repair of such equipment
- Implement policies and procedures, and compile and maintain performance metrics with respect to the facility including:
- Incident logs and reports
- Service failures (backorders, on-time delivery, loading or receiving errors, etc.)
- Warehouse and Driver performance including adherence to Standard Operating Procedures
- Application or waiver of fees and lead times
- Quality control
- Oversee and maintain the cleanliness, condition, and operation of the facility and facility equipment
- Assist customers, common carriers, and contractors at the facility
- Consult and advise on the performance of facility personnel and equipment
- Supervise, monitor, and implement Security, Health, Safety and Regulatory compliance in operation at the facility
- Communicate with Human Resources as needed with respect to any performance issues, disciplinary action, staffing needs, hiring and termination of associates
- Schedules monthly meetings and training for drivers and warehouse employees and additional training as needed
- Applies knowledge of and adheres to government standards such as workers' compensation, DOT, DEP and applicable safety standards
- Communicates with DOT and Risk Management Consultants as needed on issues or for clarification on DOT and/or OSHA regulations
- Required to attend scheduled operations training conducted by DOT and Risk Management consultants
- Maintains a flexible work schedule to include irregular hours, weekend and holidays
- Accuracy & timeliness of deliveries, reports, records & paperwork
- Organization and orderliness
- Implementation of policies and procedures
- Occurrence of penalties or fines
- Facility and equipment appearance and operability
- Inventory Accuracy and Quality Control
- Efficiency and productivity
- Courtesy and professionalism