(USA) Manager, Creative - Program Manager, Resource Planning Strategy & Operations

Walmart

  • San Bruno, CA
  • Permanent
  • Full-time
  • 7 days ago
Position Summary... Walmart Creative Studio (WCS) is seeking a strategic, systems-oriented Program Manager to shape the future of resource planning within a large creative organization. This role is ideal for someone who thrives in complexity, brings rigor to operational design, and builds scalable frameworks for resourcing work across people, partners, and platforms.Unlike daily staffing coordination, this role focuses on designing processes, models, and governance structures that enable creative operations to flex and scale with clarity and consistency.What you'll do...Strategic Resource Planning & Process Design
  • Lead discovery initiatives to understand current resourcing practices and identify gaps and opportunities.
  • Design future-state workflows, frameworks, and playbooks for scalable resource allocation.
  • Define governance structures, decision-making criteria, and internal vs. external sourcing guidelines.
Program Management & Operational Strategy
  • Drive cross-functional initiatives to improve operational clarity and alignment across teams.
  • Partner with Creative Ops, Program Management, and other stakeholders to institutionalize new standards.
  • Analyze project pipelines, scope shifts, and capacity metrics to support data-driven forecasting and decision-making.
Offshore Management & External Work Allocation
  • Serve as the primary liaison between WCS and offshore vendors, ensuring alignment on expectations, delivery models, and quality standards.
  • Build and maintain documentation and frameworks guiding external work allocation (offshore vendors, AI tools, internal teams).
  • Develop models that balance scale and quality while optimizing resource use across capabilities.
Cross-Functional Leadership & Change Enablement
  • Act as a connective thread across internal and external stakeholders to ensure shared understanding of resourcing models.
  • Foster adoption of new processes through documentation, training, and collaborative working sessions.
  • Champion change management efforts to embed new tools and practices into daily operations.
Documentation & Systems Integration
  • Own development and maintenance of core operational documentation tied to capacity and resource planning.
  • Collaborate with Data & Tools teams to ensure platforms (e.g., Airtable, Workfront) support designed workflows.
  • Partner with leads to evaluate and scale tools that improve visibility, coordination, and planning accuracy.
You're a Great Fit If You:
  • Bring 5+ years of experience in program management, strategic operations, or business process design-ideally in creative, marketing, or production environments.
  • Bonus: Have experience in resource planning or management within an agency or in-house creative organization.
  • Are a structured thinker who thrives in solving systems-level, cross-functional challenges.
  • Have a proven ability to design and implement scalable operational frameworks.
  • Can flex between big-picture strategy and executional details in ambiguous environments.
  • Are a strong communicator and facilitator, able to translate business needs into actionable plans.
  • Understand creative workflows and team dynamics, even if you haven't directly led creative teams.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see .‎‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see .‎ The annual salary range for this position is $104,000.00-$202,000.00‎ Additional compensation includes annual or quarterly performance bonuses.‎ Additional compensation for certain positions may also include:‎‎ - Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 1 year's experience in interactive design, editorial content management, or related field OR 3 years' experience in interactive design, editorial content management, or related field.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Content Management Systems, Managing interactive projects in an online creative or related digital field, Working for or with creative agencies, Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing)Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of AmericaAbout WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart Inc. is an Equal Opportunity Employer. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Hello, Silicon ValleyYou don't have to choose between your career and your lifestyle. In Silicon Valley, you can have both.BeautyFioli Gardens, WoodsideView an art exhibit, take a nature hike, explore the historic Filoli House, or take a class at this gorgeous 654-acre property.ArtSFMOMAGet your art fix at this internationally recognized collection of over 30,000 works of modern and contemporary art.EducationComputer History MuseumLarge-scale exhibits, an acclaimed speaker series, docent-led tours and an award-winning education program bring computer history to life.PurposeThe DishHike or jog throughout the year on terrain dedicated to academic programs, environmental restoration and habitat conservation.ExploreGolden Gate Park, SFEvents, attractions, meadows, lakes, and a Japanese Tea Garden provide for a true escape, without leaving the city.ImagineThe Tech MuseumThis family-friendly interactive science and technology center in San Jose provides a glimpse into the most inventive place on Earth - Silicon Valley.ShopSantana Row - San JoseStylish boutiques, world-class shopping, and delectable cuisine = a San Jose shopping trifecta.DisconnectPacifica State BeachLearn to surf or visit the “World's Most Scenic Taco Bell” at this 0.75 mile long crescent shaped escape, a symbol of successful habitat restoration.ReflectGolden Gate CemeteryThis national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.All the benefits you need for you and your family
  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see .

Walmart