Client Service Associate, Sales & Trading

Wedbush Securities

  • New York City, NY
  • Permanent
  • Full-time
  • 1 month ago
Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing & Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized service is the foundation of our consistent growth.Our New York City office is seeking a Client Service Associate professional. The position will support the Sales & Trading team at Wedbush Capital Markets, and provide high quality customer service handling requests to client inquiries, transactions support, and database management.Responsibilities include, but are not limited to:
  • Track client documentation and trade settlement processes
  • Execute trades on a reverse inquiry basis
  • Act as primary liaison between front office and operations team for sales & trading desks
  • Execute assigned responsibilities proactively autonomously
  • Develop a working knowledge of the products and capabilities of the assigned business
  • Provide support for client relationships and ensure consistency and continuity in their support rule
  • Act as the first point of escalation for client service requests
  • Assist various departments to complete client requests
  • Provide technical and operational support to new clients
  • Perform other tasks and duties as required and assigned
Experience and Skills
  • Bachelor's Degree from an accredited university
  • 1+ year relevant customer service experience preferred
  • Securities industry experience a strong plus
  • FINRA Series 7 license preferred
  • Extremely strong computer skills and ability to learn new software
  • Excellent problem-solving skills, 'can-do,' attitude and strong attention to detail required
  • Excellent verbal and written communication skills essential
  • Ability to prioritize daily work flow and multi-task to meet tight deadlines in a fast-paced environment
What We OfferWhat Wedbush Offers YouAs part of our overall compensation package, Wedbush Securities offers an array of diverse benefits to all our colleagues. We believe that providing competitive benefit options yields the advantageous reward of establishing a healthy and inclusive foundational work culture.
  • Comprehensive medical, dental, and vision coverage with multiple health plan options for you and your family
  • Health Savings Account with company-sponsored contributions
  • Flexible Spending Accounts (FSA) traditional and dependent care
  • Pre-Tax Commuter Benefits
  • 401(k) plan with discretionary, competitive company matching and profit-sharing contributions
  • Tuition reimbursement up to $5,250/year
  • 3 weeks of Paid Time Off
  • 2 weeks of Paid Sick Time (may vary by location)
  • 10 Paid Holidays
  • Charitable Donation Matching Contributions
  • Paid Leave (Military, Jury Duty, Volunteer Time Off, Disability, etc.)
  • FINRA License Sponsorship
  • Travel & Employee Assistance and Employee Discount Programs
The reasonable estimate of the compensation range for this role has not been adjusted for the applicable geographic location. A reasonable estimate of the current range is $60,000-$75,000. At Wedbush, decisions regarding compensation are determined on a case-by-case basis and are dependent on a variety of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.Wedbush Securities (WS) is proud to be an Equal Employment Opportunity employer. WS does not discriminate based on race, religion, color, creed, sex, sexual orientation, gender, gender identity or expression, national origin, ancestry, citizenship status, registered domestic partner status, uniform service member status, marital status, pregnancy, age, medical condition, disability, genetic information, family care or medical leave status, or any other consideration made unlawful by applicable federal, state, or local laws, or on the basis that an applicant or Colleague is perceived to have these characteristics or is associated with someone who is perceived to have these characteristics. WS aims to foster a culture of inclusion where all Colleagues are valued for their unique contributions to the firm as well as provided equal opportunities to succeed.Wedbush uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities hereThis position is subject to various laws or regulations that impose restrictions or prohibitions for employment with Wedbush due to criminal history. Those laws or regulations include but are not limited to, the following: Securities Exchange Act of 1934 (SEA) Rule 17a-3, et. seq,, Financial Industry Regulatory Authority (FINRA) Rules 3110(e), Rule 4530(a), etc., and FINRA Regulatory Notice 07-55.

Wedbush Securities