PurposeThe store clerk reports directly to the store manager and indirectly to both the assistant store managers and shift leaders. This position is responsible for duties such as cashiering, stocking, cleaning, and monitoring perishables. The store clerk provides excellent customer service and assists in maintaining excellent daily store conditions. This position accomplishes all job duties in accordance with company policies and procedures.Responsibilities
Operates a cash register efficiently and performs checkout procedures at or above expected performance standards including, but not limited to, minimum transaction time per item rate and accurate handling/counting of cash, EBT, debit cards, credit cards, WIC vouchers, gift cards, coupons and checks
Follows all check-out and cash handling procedures and policies
Consistently meets or exceeds set standards involving the handling, stocking, and maintaining of grocery, frozen, dairy, smoked meat, and all perishable products
Assists with unloading delivery trucks
Stocks product on platforms, shelving, peg hooks and in baskets or refrigerated cases as needed
Handles power and non-powered equipment and hand tools to move stock as needed after properly trained
Retrieves carts from the parking lot
Maintains excellent store conditions
Maintains a safe and clean working environment
Completes cleaning duties as assigned, including floors, windows, display cases, shelves, register area, backroom, restrooms, parking lot, and other fixtures
Provides excellent customer service, which includes but not limited to, communicating in a friendly/courteous manner
Assists store management in training other store team members
Maintains proper rotation for dated and undated products
Ensures products have price tags/signs and are displayed per company guidelines
Protects company property, funds and merchandise
Properly displays, trims, packages, and fills authorized fresh produce
Assists fresh meat personnel as needed
Performs other duties, including working in other areas of the store, as assigned
About You
Must be 18 years of age or older
High School diploma or equivalent preferred
Proven, efficient retail sales experience; experience in dry grocery, perishable, meat, general grocery, cash management and excellent customer service preferred
Excellent teamwork and problem-solving skills
Must be able to read, write and speak in English
Demonstrate effective oral and written communication, interpersonal skills
Proficiency in basic math skills required, including addition, subtraction, multiplication and division, and basic computer skills
Must be dependable and flexible to work scheduled shifts, including a willingness to work in other areas of the store as needed with little or no advance notice
Must adhere to safety standards
Must adhere to a uniform dress code
Physical Requirements
Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pounds
Must have the ability to stand, walk and / or move about for extended periods of time
Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time
Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks
Competencies
Collaborates: Works cooperatively to achieve shared goals
Action Oriented: Takes initiative to meet objectives
Drives Results: Pushes self to achieve goals and results
Communicates Effectively: Delivers clear messages and adapts communication to different situations and people
